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Placing Your Order
Placing an order with us is easy. There's no need to register or create an account first.
Simply browse through our web site and find the products you are interested in purchasing. Then click the “Buy” button to add the item to your shopping cart.
Please check our contact information below. We may also be able to accept orders by phone, fax, or e-mail. We may also accept credit cards. Look for the Visa/Mastercard logos on our site to use your credit card as payment.
Personal checks may be held up to 10 business days for clearance.
Order Processing
Depending on how you place your order, you should receive your order within
7-10 business days from the date you placed your order. Rush Delivery is available for an extra fee.
Please feel free to contact Customer Service using the information below if you have questions about your order.
Shipping Rates
We charge a single flat fee for each shipment. We use a variety of carriers for each shipping option. It is not possible to specify a preferred carrier when placing your order.
If you select a One-Day or Two-Day Shipping option, we may use air or ground shipping as necessary to get your items to you within the promised time frame.
Other Shipping Considerations:
- Items may be shipped to P.O. Boxes and APO/FPO addresses
- Deliveries to Alaska, Hawaii, P.O. Boxes, International addresses and APO/FPO addresses may take longer than 7-10 days for delivery.
- Signature upon delivery required for shipments over $200
Returns
You may return unopened items within 30 Days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (unless you received a damaged, defective, or incorrect item.
Our standard policy is to accept most returns within 30 Days from the date of delivery. However, we understand that many customers like to order holiday gifts early, and so we have extended our returns period for the holidays.
Unless otherwise specified in our guarantees, software products must be unopened and still in their original plastic wrap to qualify for a refund.
Technical Support
If you are having difficulties using the CD-ROMs we have several ways to help.
For technical issues additional help is available online through the technical support link located on your CD-ROM. Each CD-ROM also has its own unique help file built-in to provide instant support offline.
System Requirements
Windows
- Intel Pentium II Processor or higher
- Platform: Windows 98 / 2000 / NT / XP / Vista
- 56 MB or more of free available system RAM
- 800x600, 16-bit (thousands of colors) color display or better
- CD-ROM drive
In addition to the previous mentioned requirements, the following may also need to be installed on your system in order to access certain functions/features available on the CD-ROM products.
- Microsoft Internet Explorer® 4.0 or higher
- Netscape Navigator 4.0 or higher
- Microsoft DirectX®
- WinZip
- Adobe Acrobat Reader
- Visual Basic Runtime (included when necessary)
Apple® Macintosh
Our CD-ROM products are currently not known to be operational on the
Apple® Macintosh platform.
Check back soon for updates.
Contacting Us
If you still have questions, please contact us using the information provided below. Our Customer Service Department will make every effort to respond to your message within 24 hours.
R.O.I.P. Company
P.O. BOX 121
Chambersburg, PA 17201
Email: roip@cashmasters.com
Click Here to continue shopping.
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